Microsoft Power Automate Review 2024: The Hidden Costs of 'Free' Enterprise Automation

Category: Automation
Reviewed:
Updated:
LowCodeDevs Team
LowCodeDevs Team
Senior Developer Advocate

Overview

An honest examination of Microsoft Power Automate revealing why this 'free with Office 365' automation platform often costs enterprises $150+ per workflow. Based on real implementation data, licensing analysis, and experiences from organizations managing 1000+ flows.

Screenshot of Microsoft Power Automate interface showing main dashboard

Our Rating

Ease of Use
Flexibility
Performance
Developer Experience
Value for Money
Overall Score

Key Features

700+ connectors (standard and premium)
Cloud flows for API automation
Desktop flows for RPA
AI Builder integration
Deep Microsoft 365 integration
Process advisor for optimization
Approval workflows
Business process flows
Custom connector creation
Enterprise governance tools

Pros

  • Included with Office 365 (basic features)
  • Unmatched Microsoft ecosystem integration
  • Combines RPA and API automation
  • Enterprise security and compliance
  • AI capabilities through AI Builder
  • Strong SharePoint/Teams integration
  • Desktop automation for legacy systems

Cons

  • Complex licensing model with hidden costs
  • Steep learning curve despite 'low-code' claims
  • Platform organization becomes chaotic at scale
  • Premium connectors expensive ($15/user/month)
  • Performance limits cause throttling issues
  • Non-Microsoft integrations often limited
  • Shadow IT governance challenges

Pricing

Pricing Model: Freemium - Starting at $15/user/month

Office 365 Included

Free with O365

  • Standard connectors only
  • 750 runs/month/user
  • Cloud flows only
  • Basic features

Power Automate Premium

$15/user/month

  • Premium connectors
  • 5,000 API requests/day
  • Attended RPA
  • AI Builder credits
  • Process mining

Process License

$150/bot/month

  • Unattended RPA
  • No user limits
  • Cloud + desktop flows
  • Premium connectors

Hosted Process

$215/bot/month

  • Includes Azure VM
  • Unattended RPA
  • Managed infrastructure

Best Use Cases

  • SharePoint document workflows
  • Microsoft Teams automation
  • Email and calendar automation
  • Legacy system RPA
  • Dynamics 365 integration
  • IT service management
  • Employee onboarding
  • Compliance monitoring

How Microsoft Power Automate Compares

vs. Industry Average

Ease of Use
Industry: 7.5
Microsoft Power Automate: 6
Value for Money
Industry: 7.0
Microsoft Power Automate: 7

Frequently Asked Questions

Is Microsoft Power Automate worth it?

Microsoft Power Automate scores 7/10 in our review. It's a solid option for sharepoint document workflows.

What are the main features of Microsoft Power Automate?

Key features include: 700+ connectors (standard and premium), Cloud flows for API automation, Desktop flows for RPA. See our full review above for a complete feature breakdown.

How much does Microsoft Power Automate cost?

Microsoft Power Automate uses a freemium pricing model, starting at $15/user/month. Check their website for current pricing details.

What are the best alternatives to Microsoft Power Automate?

Check our Automation category page for similar tools.

Final Verdict

7 out of 10

Recommended

Microsoft Power Automate offers solid features and good value for sharepoint document workflows. With strong ratings in flexibility, it's definitely worth considering.

Try Microsoft Power Automate Today →

Start with their demo to see if it fits your needs